Delivery Information

Here at IKRUSH we do our absolute best to get your order to you as quickly as we can. We pride ourselves in delivering exceptional standards and this is why we only offer the best service available in your area.

Delivery option Delivery time Delivery cost
UK Standard 2 - 3 working days £3.99
UK Next Day Delivery 1 working day – if ordered before 4:00pm £4.99
Free UK Next Day Delivery 1 working day – ordered before 4pm and over £60 £FREE
UK Saturday Delivery Following Saturday – for orders placed before 4:00pm the Friday before. £6.99
Republic of Ireland 2 - 3 working days £6.99
France Express 2 - 4 working days £6.99
Germany Express 2 - 4 working days £6.99
Europe 5 – 10 working days. Maximum 10 items per order £9.99
USA & Canada Express 2 Working Days £11.99
USA & Canada Standard 4 - 7 working days £7.99
Australia 5 - 8 working days. Maximum 10 items per order £7.99
New Zealand 5 - 8 working days. Maximum 10 items per order £7.99
United Arab Emirate 7 – 14 working days. Maximum 10 items per order £12.99
Rest of the World 7 – 14 working days. Maximum 10 items per order £12.99

Check our delivery options ∓ charges below and choose the best one for you - simple!

**Please note we are unable to ship orders on weekends or Bank Holidays.

Special Delivery Offers

 

Our delivery service offers text notifications, a one hour delivery window and the option to change delivery day. Our special delivery offers are listed below (please note that we are unable to ship orders on bank holidays).

 

FREE Next Day Delivery

UK Next Working Day Delivery for orders placed before 4pm.

Provide your mobile number and receive a 1 hour delivery window by text. Also available by e-mail.

Postcode restrictions apply.

Minimum order value of £60

Select "FREE Next Day Delivery" at checkout

FREE International Delivery

Includes Delivery to Ireland 

Minimum order value of £100

Please note we can only cover shipping charges upto the value of £12.99. Any additional shipping costs are payable by customer.

 


Delivery Updates

 

Bank Holidays

Unfortunately deliveries cannot be made on Bank Holidays and so any orders that are due to arrive on these days will be delivered the following working day.

Please note: UK Standard and Next Day Delivery is not possible over the weekend or on Bank Holidays.

Delivery Offers

Free Next Day Delivery - Minimum order value £60. Postcode restrictions apply.

Free International Delivery - Minimum order value £80. Value of delivery paid upto £12.99. 

Please note customers are liable for any international customs charges which may be applicable to your order. You may be asked for additonal postage cost dependent on the size and weight of your order.

Delivery Options

UK Standard Delivery

If you choose to have your goods delivered by UK Standard Delivery, we aim to deliver your goods within 2 - 3 working days (this excludes weekends and bank holidays) from the day on which the order was made when placed no later than 16:00 (4pm). As we rely on external delivery companies, we can only indicate the estimated delivery times as a guideline only. Please note that we cannot guarantee that you will receive the goods within such estimated delivery times.

UK Next Day Delivery

To receive your order the next working day select UK Next Day Delivery. Orders must be made before 16:00 (4pm) to be received the next working day. Next Day delivery does not include delivery on a Saturday.

Postcode restrictions apply

UK Saturday Delivery

To receive UK Saturday Delivery, orders must be made before 16:00 (4pm) on the Friday before. Unfortunately, Saturday delivery is only available for UK deliveries.

Postcode restrictions apply

Postcode Restrictions

The following locations are not eligible for Standard, Next Day or Saturday delivery. For Delivery to the following areas customer must choose UK Offshore Delivery or Northern Ireland Delivery:

Scotland and Scottish Isles

Service available to all postcodes excluding the Scottish Isles and the following postcodes: AB30-35,AB36-38 AB41-54, AB55-56, G83, GY9, FK 17-21, HS 1-8, HS9, IM ALL, IV ALL, KA27, KA28, KW0-99, PA20-99, PH 15-32, PH34-48, PH33, PH49-99, TR21-25, ZE ALL, BT ALL

International Delivery Options

Please note customers are liable for any international customs charges which may be applicable to your order. You may be asked for additonal postage cost dependent on the size and weight of your order.

Republic of Ireland

We currently offer a 2 - 5 working day delivery service to all ROI customers

Europe

We currently offer a  2 - 7 working day delivery service to all Europe customers. This is dependent on which country your order is going to. If you would like further information on European delivery timescales please contact Customer Care. We provide a fully tracked service.

USA & Canada Standard

We offer a 4 - 7 working day service for our US and Canadian customers. This
is fully tracked with delivery time­scales provided. If you would like more information on this service please contact our Customer Service Team.

USA & Canada Express

We offer a two working day service for our US and Canadian customers sent through FedEx. This
is fully tracked with delivery time­scales provided. If you would like more information on this service please contact our Customer Service Team.

Australia

We currently offer a 5-7 working day delivery service to all Australia customers. If you would like further information on European delivery timescales please contact Customer Care.

Rest of the World

We currently offer a 5-12 working day service to our customers outside Europe and USA/Canada. This may vary depending on which country your order is being delivered to. For more information on delivery time-scales please contact our Customer Service Team.

Please note you may be asked for additonal postage cost dependent on size and weight of your order.

Related Information

Where do you deliver?

UK & Republic of Ireland

Our UK delivery service includes England, Scotland, Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland. Please note for the Next Day Delivery service, the following areas may take 2 – 5 working days – Channel Islands, Highlands & Islands of Scotland, Shetlands, Northern Ireland.

We also have a Republic of Ireland delivery services and customers ordering for the Republic of Ireland should order no later than 16:00 (4.00pm) in order to receive it in the next 2 to 5 working days. Please note that UK and Republic of Ireland deliveries can be made any time between 7:00am and 9:00pm. Please ensure there is access to the delivery address at all times during this period.

International Delivery Service

We are proud to say we can deliver to nearly all 'corners' of the earth and we're working on the few areas we can't quite get to for the future! The girls in the office have offered to fly first class and personally deliver the orders but we think the delivery charge would be a bit much!

What delivery carriers do you use?

We use either Royal Mail or one of our delivery courier partners.

When will I receive my order?

UK Standard Delivery

If you choose to have your goods delivered by UK Standard Delivery, we aim to deliver your goods within 2 - 5 working days (this excludes weekends and bank holidays) from the day on which the order was made when placed no later than 16:00 (4pm). As we rely on external delivery companies, we can only indicate the estimated delivery times as a guideline only. Please note that we cannot guarantee that you will receive the goods within such estimated delivery times.

Orders Placed Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery Day Friday Monday Tuesday Wednesday Thursday Friday Friday

Please note delivery can take up to 5 working days although our courier partners do try deliver before this date.

You can fully track your parcel to see its progress on its way to you by visiting the Track My Order page.

UK Next Day Delivery

(Postcode restrictions apply)

Orders Placed Before 4pm Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery Day Tuesday Wednesday Thursday Friday Monday Tuesday Tuesday
Orders Placed After 4pm Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Delivery Day Wednesday Thursday Friday Monday Tuesday Tuesday Tuesday

What if no one is in?

A signature may not always be required for delivery and if there is no one available to take delivery, our courier may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.

With the one hour notification window and the ability to re-schedule deliveries we aim to get your order to you on our first attempt.

Our couriers can deliver anytime between 9am and 6pm, and may require a signature on receipt so if there is nowhere secure to leave the parcel we’d suggest getting it delivered to a work address instead.

If you do need to change your delivery day please do contact the courier directly to choose a day which suits you best.

If our couriers cannot deliver to your address they will attempt delivery twice more before the order is returned back to us. If your order is returned back to us, we will remove the cost of delivery back to us from your refund.

Questions about my order?

If you have any questions or enquiries regarding your order please contact our Customer Care team.


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