Request Return | ikrush returns & exchanges
If you change your mind about a product or find the size isn't quite right, you can return it to us. We are happy to accept returns that are received within 14 days of delivery for full priced items or 7 days of delivery for all sale items. All items must:
- Be unwashed
- Have all labels attached
- Be unused/ not worn
- Have no makeup, fake tan or other marks.
Grooming products, make up products, pierced jewellery or swimwear cannot be returned for health and hygiene reasons.
How To Return:
You can Return your parcel at any Royal Mail Post Office or you can also now return your order at over 600 Asda stores!
For our international customers, returns can be made by any local post office / courier you wish.
Unfortunately we are unable to offer a pre-paid returns service to our overseas customers. For returns made outside the UK, these must be returned at your own cost.
Please enter your email* and order number* below to request to return an item for an exchange or refund.
* Email - Please use the same email address as on your Order Confirmation email from ikrush.
* Order Number - just input the numbers as on your Order Confirmation email from ikrush.
* If you are still having trouble please email [email protected]